Does one have to have Internet Explorer in order to be able to access the Instant Message function?

Riverdale Man, Thank you for taking the initiative and bumping this for our new members. New members, Should you experience any difficulties using/downloading the IM, please contact us through our feedback section and we will be more than happy to assist you. Danielle _______________________________ The SSC Support Team

Hope this helps with the IM This from Casey in a locked thread. Hi niks, I think this is the post you are refering to. If you need further assistance though, please contact us directly as opposed to posting in the discussion forums. First off, here�s a direct link to the correct version of the .net framework which the users will need to run the instant messenger. It�s version 1.1, and can be found at: http://download.microsoft.com/download/a/a/c/aac39226-8825-44ce-90e3-bf8203e74006/dotnetfx.exe Secondly, our instant messenger uses port # 8010, which some firewalls block, causing users to not be able to connect with our servers. Thirdly, if a user has inconsistent internet connectivity, the instant messenger will likely fail on them. Each messenger installed on a clients computer polls our central server about once a minute, if there is no internet connectivity while it attempts to do this, the application fails. Fourthly, the instant messenger doesn�t function on Mac computers, nor on linux machines, nor on Windows 95 machines. The basic steps to use it successfully are as follows: - Click the Add Buddy button besides a users name in the support group. - Ensure the .net framework is installed on your computer (if not, download from the link) - Download the Instant Messenger application from the glove compartment page in the online quit program - Install the application by double-clicking on the file that was downloaded - Once installed, click the icon it places on the desktop to run it, or check in the start menu for an icon to start it - Log in with the email address and password used for the online quit program - Any users added by clicking the Add Buddy button in support group will be shown in a list. The list groups online users together, as well as offline users together. - If any of these users are found online, double-clicking on their name will open a new window to converse with this user. Messages sent will only be received by this user. Hope that clarifies things. Casey ______________________________ The SSC Support Team [B]My Milage:[/B] [B]My Quit Date: [/B] 2/17/2006 [B]Smoke-Free Days:[/B] 204 [B]Cigarettes Not Smoked:[/B] 4,088 [B]Amount Saved:[/B] $1530 [B]Life Gained:[/B] [B]Days:

Bump again for Maria! :) [B]My Milage:[/B] [B]My Quit Date: [/B] 2/17/2006 [B]Smoke-Free Days:[/B] 204 [B]Cigarettes Not Smoked:[/B] 4,092 [B]Amount Saved:[/B] $1530 [B]Life Gained:[/B] [B]Days:[/B] 33 [B]Hrs:[/B] 8 [B]Mins:[/B] 11 [B]Seconds:[/B] 39

Chicken The above post does not say anything about "internet Explorer" [quote] Fourthly, the instant messenger doesn�t function on Mac computers, nor on linux machines, nor on Windows 95 machines. [/quote] I use mozilla however I am on a mac much of the time and thus can not use the IM here Send your tech request through feedback at the bottom of this screen. [B]My Milage:[/B] [B]My Quit Date: [/B] 2/17/2006 [B]Smoke-Free Days:[/B] 207 [B]Cigarettes Not Smoked:[/B] 4,150 [B]Amount Saved:[/B] $1552.5 [B]Life Gained:[/B] [B]Days:[/B] 33 [B]Hrs:[/B] 19 [B]Mins:[/B] 34 [B]Seconds:[/B] 6

Chicken, You can use any browser to download the SSC IM Messenger. Hope this helps :) Josie _____________________ The SSC Support Team.