Hello LadyJ
The buddy list is for the IM (Instant messenger).
You add people to you buddy list and when you launch the IM, you can talk to those people there.
To launch the IM, when view the support group, right on top it says launch.
When you click on launch, the IM gets launched and there you can talk directly to people.
Hope this helps.
If I can be of anymore help, please do ask, and I will be glad to help as best as I can.
Loulou
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