Hi marie,
I will copy a post below which outlines the use of this feature.
If anyone is having trouble when trying to "launch" the CBT buddies, you may need to try the following:
In addition to disabling your pop-up blocker, you also must set your security settings to the default level.
To do so, follow these steps:
* Open Internet Explorer web browser
* Go to tools at the top of the screen
* Go to internet options
* Go to the security tab
* Click on the icon that says default level
How to Log Into the new CBT Buddies Instant Messenger:
1. Log into the Panic Center.
2. Go to the PC Support Group home page.
3. Click the word €œLaunch€
4. Voila! You are logged in and ready to chat with other PC members who are logged in and have the Web-Based IM Open.
How to Add Members:
1. Log into the PC.
2. Launch the CBT Quitting Buddies Instant Messenger.
3. Click €œAdd New Contact€ at the top of the screen.
4. A screen will pop up. Insert the nickname of the Buddy (their nickname is the name that they use in the Support Group) that you want to add to your contact list and click €œAdd€
5. You can now begin chatting with your Buddy
If anyone continues to experience difficulties, please contact us via the feedback section.
Casey
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The Panic Center Support Team